COMMITMENT TO QUALITY
TMM’s policy is to perform all activities to reflect a total commitment to quality-which means maintaining the highest standards of quality in all products and services and maintaining the highest levels of quality and integrity in communicating with our employees, partners and the community. It is also our policy to prevent production and distribution of products that would pose unreasonable risks to health, safety or the environment.
We will design and maintain an effective and economical quality program, covering processes and products, and make quality data available that is suitable for determining compliance to established product acceptance criteria and the requirements of the contract.
TMM’s goal is to encourage employees to strive for individual excellence in their work and in their association with other people inside and outside of the workplace. We strive to motivate employees to achieve this excellence by providing leadership, training, proper materials and facilities, and a cooperative environment. Managers monitor customer satisfaction on a continuing basis, making appropriate adjustments and corrections if problems occur.
TMM’s mission is to continually improve our products and services to meet our customers’ requirements, allowing us to prosper as a business and to produce a reasonable return on capital investment.